Not resolved

I went into the Darque Tan retail location and asked for a cancelation after having the tanning service for months. I was told I should put a freeze on the account for 3 months, and that way if I decided to come back I wouldn't have to pay another fee.

I was assured I would not receive further charges as long as I canceled by the end of the freeze. 3 days before the end of the freeze I called to cancel again.

I stated I did not need the services. They charged me again and would not remove fee.

Monetary Loss: $70.

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